Company Name: Gravity Fabric Trading Inc.
Registered Address: 3161 Dufferin Street, Toronto ON M6A 2S9
Email: info@gravitytrading.ca
Phone: +1 (647) 554-5633
At Gravity Fabric Trading Inc., we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
1. Returns
- You may request a return within 14 days of receiving your order.
- Items must be unused, unworn, and in their original packaging with tags attached.
- Certain items (such as clearance items, final sale products, and personal-use items) are non-returnable for hygiene and safety reasons.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to your original payment method within 7–10 business days.
- Shipping charges (if applicable) are non-refundable.
3. Exchanges
- We only replace items if they are defective or damaged.
- To request an exchange, please contact us at info@gravitytrading.ca with your order number.
4. Shipping of Returns
- Customers are responsible for the cost of return shipping unless the item was received in error or is defective.
- We recommend using a trackable shipping service as we cannot guarantee that we will receive your returned item.
5. Contact Us
For any questions about returns or refunds, please reach out to us:
📍 3161 Dufferin Street, Toronto ON M6A 2S9
📞 +1 (647) 554-5633
📧 info@gravitytrading.ca
